Find out Why Yahoo Mail Attachments Not Working
Yahoo Mail, with millions of users globally, offers a convenient way to send and receive emails, manage contacts, share files, etc. One of the most common issues faced by the user is the encounter with attachment preview not working. This issue can be indicated in other ways, such as not open attachment, attachment failing to download, attachment not uploading, attachment preview not working, etc. If these are the issues you are facing, then let’s find out the solution. In the article, we will find out the reasons and the solutions to resolve Yahoo Mail attachment not working.
Find Out What Causes Yahoo Mail Attachment Not Working
First, we need to know the ground cause why the attachments in any email client are not working properly.
- Browser Issues: Any Outdated browser can cause compatibility problems with Yahoo Mail. The Ad-ins or the extensions could interfere with the attachments. Other browser issues, such as cache and cookies stored in the browser, can corrupt and cause issues.
- File Size Issue: Like any other email client, Yahoo also has a file size limitation. When the attachment exceeds this limit, it won’t send or upload. The maximum limit for attachment is 25MB.
- Internet connection Problems: If you have a weak or unstable internet connection, a preview of the attachment could get interrupted.
- Server Issue: If there are any temporary outages or maintenance in the server, it can affect Yahoo’s functionality.
- Specific Account Problems: More importantly, if your Yahoo Mail is compromised or restricted, certain features, including attachments, might not work.
How to Fix Yahoo Mail Attachments Not Working?
Now that we know the potential cause, let’s explore step-by-step solutions to resolve the issue of Yahoo Mail Attachments Not Working.
1. Check for Internet connection
If you are experiencing issues with the Yahoo Mail attachment preview not working, the first step is to check the internet connection. A weak or unstable connection can prevent attachments from loading or uploading properly. Check other websites to ensure the issue is with the internet connection. Follow the below steps:
- Test the internet speed once.
- If the speed is slow, restart the router or switch to a different network.
2. Check the File Size and Type
Ensure that the attachment complies with Yahoo Mail guidelines:
File Size:
- For Free Yahoo Accounts, the attachment limit is 25 MB
- Yahoo Mail Pro Accounts allow up to 100MB.
- For larger files, the user can use the cloud storage (Yahoo Drive).
File Type: Yahoo does not support file types such as .js, .exe or .bat.
3. Try cleaning the Browser’s Cache and Cookies
Any of the corrupted cache or cookies can interfere with Yahoo Mail’s functionality. Follow the steps to clear.
Google Chrome
- Click on the three-dot menu in the top-right corner.
- Go to Settings> Privacy and Security>Clear Browsing Data.
- Select Cached Images and Files and Cookies and Other Site Data, then click Clear Data.
Mozilla Firefox:
- Navigate to the three-line menu.
- Go to Settings>Privacy & Security > Cookies and Sites Data > Clear Data.
Microsoft Edge:
- Click on the three-dot menu in the top-right corner.
- Select Settings > Privacy, Search, and Service > Clear Browsing Data
Once you clear the cache and cookies, be sure to restart the browser and go to the Yahoo Mail account.
4. Disable Browser Extensions to Resolve Yahoo Mail Attachments Not Working
Some browser extensions may interfere with Yahoo Mail account performance.
Google Chrome:
- Click on the three dots and go to More Tools >Extensions.
- Remove any extensions that might be causing the issue.
Mozilla Firefox:
- Click the three lines and go to Add-ons and Themes.
- Disable Any Suspicious Extensions.
Microsoft Edge:
-
- Click the three-dot menu and go to Extensions.
- Disable unnecessary extensions.
5. Check out other Browsers
If the issue of Yahoo Mail attachments not working persists, the switch to a different browser will rule out the compatibility issues. Ensure the browser is updated to the latest version.
6. Use Yahoo Mail’s Basic Version
Yahoo Mail’s standard version sometimes encounters glitches; therefore, try switching to the basic version. Carry out the steps below:
- Log in to your Yahoo Mail Account.
- Click the settings icon in the top-right corner.
- Select Viewing Email > Basic Version.
- Try attaching the files again.
8. Free up Storage Space
If the Yahoo Mail account has exceeded the storage limit, you won’t be able to send or receive attachments.
- Log in to the Yahoo Mail Account.
- Go to the emails you want to delete, especially those with large attachments.
- Empty the Trash and spam folders.
For a more advanced solution, go to Delete Yahoo Emails in Batches.
9. Scan for any Malware
Malware or a Virus on the device can interfere with Yahoo Mail’s functionality. Use a reliable antivirus program to scan the device. Check if the issue with Yahoo Mail Attachments is not working.
10. Check Account Restrictions
If your account is compromised or restricted, certain features may not work. To resolve such issues,
- Change the account password.
- Enable two-factor authentication for added security
- Contact Yahoo if the account is still restricted
11. Contact Yahoo Support
If none of the above troubleshooting steps work, it’s time to contact Yahoo support. Provide detailed information about the issue you are facing.
Advanced Approach to Fix Yahoo Mail Attachments Not Working
Since we are dealing with email attachments, there are higher chances of data loss or stuck during a transition; therefore, try using Email Attachment Extractor. It can be used to get the attachments from the emails and store them safely in the system.
Follow these steps to download the attachment from your Yahoo Account:
- Start the Tool and enter the Yahoo Account login details.
- All the folders will be displayed for the user to select.
- Go to the filter option and set the filter as per the need.
- Press the Start Extraction button.
Conclusion
Yahoo Mail attachments not working can be frustrating, but with the right troubleshooting steps, you can resolve the issue quickly. We can start by checking the internet connection, file type or size, browser settings, etc. If the problem persists, try switching browsers, clearing storage space, etc. Follow all the preventive measures outlined in the guide, and minimize the chances of encountering attachment issues in the future.