Fix Outlook Not Receiving Emails – Complete Troubleshooting Guide
Email is a vital communication tool for personal and professional needs. And MS Outlook is one of the most used email clients. Therefore, it is frustrating when Outlook not Receiving Emails. We need a quick solution and need to know about the issues to fix the underlined cause. This guide will walk you through a comprehensive set of troubleshooting steps to help you identify and resolve the issue.
Table of Content
How to Fix Outlook Not Receiving Emails?
There are multiple solutions to which we can fix the Outlook account not receiving the emails but can send them. You can check each of the below solutions. Go through each of the methods once.
1. Check Internet Connection
For any issue with an email client, the first and most straightforward step is to ensure the device has a stable internet connection. If the internet is interrupted, then Outlook cannot send or receive emails. Sometimes the internet connection could also lead to issues like – Outlook closing itself after opening. Try browsing through other websites to confirm the internet is working properly.
2. Check the Email Account Settings
Check the account settings to prevent Outlook from receiving emails. Follow the steps to check the setting:
- Open Outlook, go to File>Account Settings> Settings.
- Select the email account and click the change button.
- Verify the incoming mail server (IMAP or POP3) is correctly set.
You can find the correct server settings on your email service provider’s website or support documentation.
3. Once Check the Junk or Spam Folder
Sometimes the emails from Outlook can be mistakenly marked as spam or junk. You can check the folder with the below steps.
- Open Outlook and go to the Junk Email Folder.
- Search for the emails you must have received with the subject or keyword.
- If you find the emails in the Junk folder, right-click and select Junk>Not Junk.
This will move the email to your inbox and improve Outlook’s future filtering.
4. Fix Outlook not receiving emails by Clearing Outbox and increasing mailbox storage
If the Mailbox is full, Outlook does not receive the new emails. You can use the below steps below to free up the space.
- Check for large attachments and remove or save them locally if required.
- Delete unnecessary emails or migrate them to another email client.
- Empty the deleted Items and the Junk Email Folders.
You can use the MacUncle tool to Delete Duplicates in Outlook Email Files.
5. Update the MS Outlook
Periodically Outlook releases update the bugs and improve performance. Ensure you have the latest version of the Outlook.
- Open Outlook and go to File>Outlook Account.
- Click on the Update option and press Update Now.
Now, completing the installation update can solve many issues.
6. Disable Add-Ins
The Outlook Add-Ins help in better interacting with Outlook to complete the task efficiently.
- Start the Outlook Application and go to File>Options>Add-ins.
- At the bottom of the window, select Manage Add-ins.
- You will be redirected to Outlook in the Web browser.
- Now, Uncheck all add-ins and click OK.
- Restart Outlook and check if you have received the emails.
If Outlook starts responding, re-enable the add-ins one by one to identify the problematic ones. This could resolve the Outlook Not Receiving Emails Issue.
7. Check the Email Rules
We set the Email rules to automatically move or delete the incoming emails as required. Check if any rules are set that are causing the issue of Outlook emails not being responding.
- Start the Outlook application, go to File>Manage Rules and Alert.
- Review the email rules and ensure none of them are misconfigured.
You can disable or delete the rules that affect email reception.
8. Recreate the Outlook Profile if Outlook Not Receiving Emails
You can recreate the Outlook profile might resolve the issue. Follow the steps:
- Open Contol Panel and Go to Mail.
- Click Show Profile and then the Add button.
- Enter a name to the new profile and set up the email account.
- Set this new profile as the default.
Restart Outlook and check if you have received the emails in the new profile.
9. Check the Antivirus and Firewall Setting
At times the antivirus and firewall settings can block Outlook from getting emails or sending them. You can temporarily disable the antivirus and firewall if this works or not. If Outlook not responding is not yet resolved go to the other solutions.
10. Contact the Outlook Email Service
After trying all the above troubleshooting steps, still Outlook Emails not Receiving problem still exists it might be on the server side. Once contact the email service provider for assistance and check if there are any issues with the email account or the server settings.
Note: You can also Fix Outlook Keeps disconnected from the Exchange Server, if you are not receiving emails in the account.
Conclusion
Fix Outlook not Receiving Emails with the above-mentioned software. Follow the comprehensive guide to identify the issue and then resolve it in minutes. Go through each of the reasons one by one to carry out the procedure. However, regular maintenance can prevent any of this from happening in the first place. Ensuring the email communication remains smooth and uninterrupted.